Call 911 for an emergency
Call 911 for immediate danger, suspected overdose, violence or a medical emergency. Trouble breathing, inability to wake someone, seizures or severe confusion require urgent medical attention. Do not wait for a call back from Newark1.com.
Call or text 988 for crisis support
The 988 Suicide & Crisis Lifeline provides suicide and mental health crisis support. Call or text 988. If there is immediate physical danger or a medical emergency, call 911.
Choose the right help
- 911: medical emergency, immediate danger or suspected overdose.
- 988: call or text for suicide or mental health crisis support.
- 973-381-1210: Newark1.com non-emergency resource guidance.
- Do not delay emergency care to call Newark1.com.
If you suspect an overdose
Call 911 immediately. If naloxone is available and opioid overdose is suspected, use it according to its instructions. Follow the dispatcher’s directions and stay with the person if it is safe. Emergency medical evaluation is still needed even if the person appears to improve.
After emergency care
Ask the hospital or emergency care team about follow-up, overdose prevention, medications where appropriate and connections to treatment. A return to substance use after a period without use can increase overdose risk because tolerance may have changed.
Information to have ready
For emergency calls, give your location first and describe what you can observe. For non-emergency provider calls, prepare health and medication information with the person’s consent.
- Exact location and a safe callback number.
- Whether the person is awake and breathing.
- Known substances or medications, if available—do not delay calling to investigate.
- Any naloxone given and any known medical concerns.
Frequently asked questions
Is 973-381-1210 a crisis hotline?
No. It is the Newark1.com number for non-emergency guidance. Use 911 for emergencies and call/text 988 for suicide or mental health crisis support.
Should I call 911 if naloxone seems to work?
Yes. Suspected overdose still requires emergency medical evaluation. Follow the dispatcher’s directions.
Can I use 988 if I am worried about someone else?
Yes. The Lifeline also supports people concerned about a loved one experiencing a crisis.
Sources & further reading
Newark1.com is an independent informational resource, not a treatment center, detox, hospital, emergency service, or government agency. Information is educational and is not medical or legal advice.